Refund Policy

Thanks for purchasing toys from Kunali.

Eligibility for a Refund: In order to be eligible for a refund, you must return the product within 10 calendar days of your purchase.

Refund Process: After receiving your product, our team of professionals will inspect it and process your refund. The money will be refunded to the original payment method used during the purchase.

Credit Card Refunds: For credit card payments, it may take 5 to 10 business days for a refund to show up on your credit card statement.

Late Returns: If you initiate the return after 10 calendar days have passed, you will not be eligible for a refund.

If anything is unclear or you have more questions feel free to contact our customer support team on